Terms and Conditions

Casa Piccolo Paradiso

Terms and Conditions

We are sure you will appreciate that Casa Piccolo Paradiso is our home and most people who book and stay with us, fully respect this.
We are however obliged by law to publish our terms and conditions of booking and stay with us for the purposes of satisfying any misunderstandings surrounding any contractual obligations between us and our guests.


Prices & Payment Terms

The prices quoted on our website include accommodation and continental breakfast as outlined in our confirmation email with a continental breakfast, all taxes and fees and are published in Euro’s.
On acceptance of the booking, a deposit of 30% will be due. The balance of payment is due not later than 28 days before the first night of the booking. For bookings made within 28 days, full payment is due immediately.
Special promotions often carry different payment terms (typically full payment upon booking) and any such promotion will be strictly subject to those payment terms.
Payment is accepted in Euro’s and any costs incurred in transferring funds for payment are the responsibility of the guest.


Cancellation Policy

Cancellation of any booking made will only be accepted in writing.
In the event of a cancellation more than 28 days before the reservation, all monies paid less the 30% deposit will be returned to the guest.
In the event of a cancellation less than 28 days before the first day of the reservation, the guest will be liable for the whole amount of the booking.
Any cancellation refund will be made in Euro’s
Casa Piccolo Paradiso will endeavour to re-let the accommodation and if successful, we will refund all monies collected less deposit.
We strongly recommend guests take out appropriate cancellation insurance to cover any cancelation eventuality.


Our Liability to Guests

It is the responsibility of Casa Piccolo Paradiso to provide accommodation and services as stated on our website and/or as advertised.
Rooms are normally available from 14.00hrs on the day of arrival and Casa Piccolo Paradiso will endeavour to facilitate an earlier arrival but the availability of a room prior to 14.00hrs cannot be guaranteed.
At Casa Piccolo Paradiso, breakfast is available at a shared communal table daily between the hours of 08.00 – 09.30 hours unless agreed by prior arrangement. Any specific dietary requirements should be advised in advance of arrival.
Although the information about Casa Piccolo Paradiso has been prepared with great care and using all current information available, we cannot be held responsible for any errors, inaccuracies or omissions. This does not affect your statutory rights as a consumer.
Casa Piccolo Paradiso cannot be held responsible for any problems resulting in any of its guest’s travel delays or from circumstances beyond their control such as strikes, delays or force majeure.
Casa Piccolo Paradiso shall have no liability in contract, tort or otherwise for death, injury, or loss to clients except to the extent that such liability is imposed by law and cannot be excluded or restricted.


Guests Liability to Us

Guests accommodated at Casa Piccolo Paradiso have a responsibility to exercise due care and diligence towards the building fabric, furniture, equipment and contents.
Casa Piccolo Paradiso shall seek compensation for any structural damage or damage to furniture or contents resulting from any negligence or misconduct by guests.
Guests shall comply with all reasonable rules and procedures in effect at Casa Piccolo Paradiso including, but not limited to, health and safety and security procedures and any statutory requirements.
In the event that guests are disruptive or cause significant disturbance or annoyance to other guests or are behaving in a threatening, abusive or otherwise unacceptable manner, we reserve the right to ask them to vacate the premises.
Guests are responsible for paying in full for any additional services booked with and provided by Casa Piccolo Paradiso or any of its contracted service suppliers prior to departure.
Casa Piccolo Paradiso has a strict No Smoking policy which we kindly ask guests to adhere to. We reserve the right to apply a room cleaning supplement where guests are found to have breached the No Smoking policy.
Guests are requested to vacate their bedrooms by 11.00hrs of the day of departure to enable cleaning to take place for new guests.
It is the responsibility of guests to advise Casa Piccolo Paradiso of any specific dietary requirements in advance of arrival.
If you have any reason for complaint while staying at Casa Piccolo Paradiso, please report it immediately to us so as to enable remedial action can be taken.


Jurisdictions

These Terms and Conditions shall be governed by the laws of England and Wales and any dispute arising shall be exclusively subject to these laws.
Shall be governed by English law and subject to the exclusive jurisdiction of English Courts.
All bookings are made on the understanding that the accommodation will be available on the date booked unless the owner is unable to provide the accommodation due to circumstance beyond their control (e.g. damage to property). In those circumstances Bed and Breakfast Nationwide will endeavour to provide alternative accommodation.
If this is either unacceptable or not possible, all monies received from the client will be returned and the client will have no further claim against the owner or the agents.
Bed And Breakfast Bookings have made every effort possible to ensure themselves of the quality of their establishments but cannot be held responsible in the case of any dissatisfaction by a visitor.
Bed and Breakfast Nationwide has made every effort possible to assure themselves of the quality and standards offered by individual B&Bs but cannot be held responsible for any dissatisfaction by a guest.
Bed and Breakfast Nationwide Ltd cannot get involved in any dispute between guests and B&B owners but will endeavour to investigate any complaint.